Accessibility services

Accessibility made simple

Practical accessibility consulting, training, and compliance support for small businesses, municipalities, and non-profit organizations across Ontario.

Make It Accessible (MIA) helps organizations understand their accessibility responsibilities, address barriers, and create more inclusive experiences for customers, employees, and communities.

Whether you need a quick document review or ongoing accessibility guidance, we're here to help you take the next step with confidence.

Free accessibility document review

Not sure where to start? Start with your document.

Have a document you're unsure is accessible?

Send MIA a document of up to 3 pages and receive a practical accessibility review to help you understand potential barriers and what you can do about them.

Your review includes:

  1. Accessibility findings — Identify potential accessibility barriers.

  2. Compliance recommendations — Understand areas that may require attention.

  3. Practical improvements — Receive clear, actionable suggestions.

  4. Next steps — Get recommendations tailored to your organization.

Your review will be delivered within 3 business days.

Book a consultation

Let's talk about your accessibility needs

Every organization is different. Before scheduling a consultation, send MIA a brief description of your accessibility needs, questions, or challenges.

This allows us to understand your situation and make sure our conversation is focused on your organization's priorities.

Please include:

  1. Your organization name

  2. A brief description of your accessibility question or project

  3. Any timelines or requirements you may have

We'll review your request and contact you to schedule a consultation.

Advanced accessibility services

Expert support for your accessibility goals

Need more comprehensive support?

MIA provides tailored accessibility consulting, training, and coaching to help organizations address compliance requirements while creating more inclusive experiences.

Accessibility reviews & compliance

Understand where accessibility improvements may be needed across your organization.

MIA can review:

  1. Documents

  2. Communications

  3. Websites

  4. Digital content

  5. Organizational processes

Reviews can be aligned with applicable accessibility requirements and WCAG Level AA criteria, as appropriate to the engagement.

Accessible & inclusive recruitment

Make accessibility part of your hiring process.

MIA can help organizations identify and address accessibility barriers before, during, and after interviews, including recruitment communications, accommodations, and candidate experiences.

Accessible customer service

Create better experiences for every customer.

MIA helps organizations understand the Customer Service Standard and identify practical ways to improve accessible service delivery, communication, and customer interactions.

Accessible document training

Give your team the skills to create accessible documents from the start.

Practical workshops can help managers and staff understand accessibility requirements and apply accessible document practices for people who use assistive technologies, including people with visual disabilities and learning or reading-related disabilities.

AODA & IASR Coaching

Clear guidance when you need it

Accessibility legislation can feel complex. MIA provides one-on-one coaching for leaders and teams who need practical guidance on AODA and IASR requirements.

Get expert support to understand your responsibilities, address questions, and determine your next steps.

Why choose MIA?

Practical expertise, real-world experience.

Accessibility isn't just about checking a compliance box.

It's about making information, services, workplaces, and experiences more accessible to the people who rely on them.

With 15+ years of experience in information technology, training, and accessibility leadership, MIA brings practical expertise to every engagement.

15+ Years

Experience in IT, training & accessibility

10+ Years

AODA & IASR implementation experience

15,000+

Experience in IT, training & accessibility

Award-Winning

Accessibility leadership & consulting

Your accessibility journey starts here

You don't need to have all the answers before you contact us.

Whether you have a document that needs reviewing, a team that needs training, questions about AODA, or a larger accessibility initiative in mind, MIA can help you determine the right next step.

Let's Make Accessibility Simple, Practical, and Achievable.