Accessibility Reviews to ensure compliance: Review documents, communications, websites, and processes to ensure they comply with the international accessibility criteria (WCAG 2.0 level AA)
Training on accessible documents: Practical workshops for managers and staff on understanding the legislation and making documents accessible for people who use assistive devices (visual impairments, dyslexia, color blindness)
Ensure an accessible recruitment process: Inclusive hiring practices and accommodations before, during and after the interview process
Improve customer service: service delivery for all customers, understanding the Customer Service Standard
Coaching on AODA and IASR: One-on-one support for leaders and teams
Accessibility Reviews to ensure compliance: Review documents, communications, websites, and processes to ensure they comply with the international accessibility criteria (WCAG 2.0 level AA)
Training on accessible documents: Practical workshops for managers and staff on understanding the legislation and making documents accessible for people who use assistive devices (visual impairments, dyslexia, color blindness)
Ensure an accessible recruitment process: Inclusive hiring practices and accommodations before, during and after the interview process
Improve customer service: service delivery for all customers, understanding the Customer Service Standard
Coaching on AODA and IASR: One-on-one support for leaders and teams
